CASA AUGUSTA | House in Pisac, Cusco

Positive: The hotel run by Augusta and her extraordinarily attentive and caring attitude is truly the best experience I have had in many years of traveling around different countries. If I ever return to Pisac, I will definitely stay only in this wonderful place. The hotel is very clean and cozy. I am quite demanding when it comes to cleanliness, and here it absolutely deserves a full 10 points. There are no unpleasant smells, the room is cleaned every day, and fresh towels are provided daily. The location is also excellent — very close to the center, yet still quiet. One evening there was a carnival on the main square, and I could faintly hear music, but it was not loud and did not disturb my rest at all. Inside the room there was soft, calm music that created a very cozy atmosphere. At the same time, there are many good restaurants and shops nearby, as well as a local market where you can find food and souvenirs. But the most remarkable thing is the warm atmosphere and the genuine care for the guests. I stayed during a cooler period, and Augusta suggested that I buy a hot water bottle at the pharmacy so I wouldn’t have to get into a cold bed at night. She kindly filled it with hot water for me, and after a few days, when I returned to the room in the evening after hiking in the mountains, I would find the hot water bottle already warm under the blanket — the caring hostess had prepared it in advance for my comfort. I have never experienced such kindness and thoughtfulness anywhere else. It truly felt as if I were staying with a beloved grandmother who is happy to see you and wants to make you feel comfortable. My heartfelt thanks to Augusta and her husband for the opportunity to stay in their home. I warmly recommend this place and will gladly stay here again in the future.

Negative: everything was great

Positive: Rooms very nice and comfortable, good views from the balcony, great location near the main square.

Negative: Main host was out of town, so the communication around my stay (questions about hikes, cleaning etc) was a bit difficult. I was also disappointed that no breakfast was offered at all (not even paid), despite what it said on booking.com. Overall, the steep price for the room compared with other options in Pisac was not fully justified.

Positive: Everything. It’s clean, I love the bath time , the room is warm and the view from the window to patio ! See the mountains , sun , bright room ! Place full of love and kindness.

Positive: Casa Augusta is located at the heart of Pisac and feels like a home away from home. From the moment I arrived José, the host, treated me like family - he even made a special tea to help me with altitude sickness, he would fill out my water bottle every night so I wouldn't be cold!! The morning view was amazing, overlooking the mountains in a frame of leaves and flowers from the house's garden. The bed was huge, and the bathroom had lots of hot water. It was super comfy.

Positive: Clean, super nice owner, quaiet

Positive: Jose and mama Augusta are the best. I booked it basically off the street and they were able to prepare a room in less than 30 min. Amazing people, beautiful property with an outstanding view from the window

Positive: The place was beautiful! super clean and José Carlos and his mother Augusta, very amicable and always helpful. Great energy! We loved it and will be coming back soon. Super hosts!🙌

Negative: We liked it all!

Positive: This was my first time doing a homestay, and I can confidently say it won’t be my last. I truly felt at home during my three weeks in Peru, where I stayed at various places, including hotels, retreats, and Airbnbs. Each experience was wonderful, but my stay with Jose was exceptional. Jose went above and beyond to ensure my comfort. He cleaned my room every day and even prepared a warm herbal drink for me in the mornings. When my airport pick-up didn’t show up, he quickly arranged a taxi for me. He also helped me move three large suitcases from my Airbnb to his place. The house was sparkling clean, quiet, and had a lovely little garden, creating a peaceful atmosphere that’s hard to find in such a central location. The hot water works perfectly for me comparing with the Airbnb I moved from. I can’t wait to return and stay there again! Thank you, Jose, for your heartfelt care and kindness. You truly shine a light within me!

Negative: None